We were excited about boarding El Chepe Express. We had heard and read plenty about it. But getting our ticket and then getting on the train was work. It can be this way in Mexico. When we attempted to buy our tickets online while still in Baja, the Chepe website was a disaster even though we followed every rule (in Spanish) to the letter (perhaps this was the problem?). Finally I called FerroMex, El Chepe’s rail company, and after many entanglements with our misaligned languages managed to get an email that proved we had paid for our tickets. But did we actually HAVE a ticket? I wasn’t sure.
See more: https://vagabond-adventure.com/library/riding-el-chepe-express-through-mexico-copper-canyon